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Residential Elevator Maintenance Program

Our annual elevator maintenance program agreement includes an annual check-up for your elevator, which involves cleaning, greasing parts, and ensuring safety features are up to snuff. It costs $450.00 per year plus tax, and if extra repairs are needed, we will give you an estimate before starting. We will also install any necessary safety parts during maintenance.

Sign up for our Annual Elevator maintenance agreement

This RESIDENTIAL ELEVATOR MAINTENANCE AGREEMENT (this “Agreement”) is made by and between GOING UP ELEVATORS, INC. D/B/A ATLANTIC ELEVATORS of 301 West Fresh Pond Dr. Unit 1 KDH, North Carolina 27948 referred to in this document as company and
referred to in this document as owner.
NOW THEREFORE, in consideration of the mutual promises and agreements herein set forth, the parties agree that:

SECTION ONE: Services Furnished
Company will furnish elevator inspection and maintenance service on the following equipment,
located at
City of
State of North Carolina, commencing on date of acceptance and continuing thereafter until this Agreement is terminated in writing by either party to this agreement.

SECTION TWO: Services Covered- The service to be provided under and pursuant to this Agreement will consist of an examination of the elevator on an annual basis. Such service will include the following:
(1) Clean and grease all major parts;
(2) Inspect and check all safety features;
(3) Inspect and check floor alignment;
(4) Inspect and check cab and frame rail; and
(5) Clean elevator pit and exterior elevator cab.
No work or materials, except those specified above, will be furnished to the owner.
SECTION THREE: Hours of Work
The compensation provided for in this Agreement contemplates all work to be done during regular working hours of regular working days.
SECTION FOUR: Compensation
A. The service to be provided under and pursuant to this Agreement will be furnished for the annual fee of $450.00, PLUS SALES TAX, payable annually. This charge is subject to reconsideration and adjustment at the term of each annual period during which this Agreement is in force.
B. Should any repairs or services be required other than those covered by this Agreement, a separate charge will be made upon proper authorization. Prior to making any repairs, the company will check the status of any warranty that may be in effect and if the repairs are not covered by a warranty, the company will provide the owner with an estimate of the cost and obtain approval for any repairs. Also note, if there are any parts that are a safety requirement, Atlantic Elevators will install during the maintenance & charge accordingly. Nonpayment for safety related parts will result in voiding of this contract & Atlantic Elevators will no longer service said elevator.
The company will not under any circumstances be liable under or by reason of this Agreement directly or indirectly for any accident, injury, breakage, or damage to the elevator or any machinery, appliances, or property connected with the elevator. Company will not, under any circumstances, be liable under or by reason of this Agreement directly or indirectly for any accident or injury to any person or persons whomsoever, except its employees, while riding on or being in or about the elevator however caused. Company will not be responsible or liable for any loss, damage, detention, or delay in furnishing materials or failure to perform the inspection and maintenance service as provided in this Agreement when caused by fire, flood, strike, acts of civil or military authorities, or by insurrection or riot, or by any other cause that is unavoidable or beyond its control or in any event for consequential damages.
The amount of any present or future sales or other tax, federal, state or local, that company now or hereafter will be liable for or required to pay, either on its own behalf or on behalf of owner or otherwise, with respect to the material covered by this Agreement will be added to the prices contained in this Agreement and paid by owner in the same manner and with the same effect as if originally added to such prices.
SECTION SEVEN: Entire Agreement
This Agreement will constitute the entire agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement will not be binding upon either party except to the extent incorporated in this Agreement.
SECTION EIGHT: Modification of Agreement
Any modification of this Agreement or additional obligation assumed by either party in connection with this Agreement will be binding only if evidenced in writing signed by each party or an authorized representative of each party.
SECTION NINE: Governing Law
It is agreed that this Agreement will be governed by, construed, and enforced in accordance with the laws of the State of North Carolina.
SECTION TEN: Attorney Fees
In the event that any action is filed in relation to this Agreement, the unsuccessful party in the action will pay to the successful party, in addition to all the sums that either party may be called on to pay, a reasonable sum for the successful party’s attorney’s fees.
Any notice provided for or concerning this Agreement will be in writing and will be deemed sufficiently given when sent by certified or registered mail if sent to the respective address of each party as set forth at the beginning of this Agreement.
SECTION TWELVE: Assignment of Rights
The rights of each party under this Agreement are personal to that party and may not be assigned or transferred to any other person, firm, corporation, or other entity without the prior, express, and written consent of the other party.
SECTION THIRTEEN: Effect of Partial Invalidity
The invalidity of any portion of this Agreement will not and will not be deemed to affect the validity of any other provision. In the event that any provision of this Agreement is held to be invalid, the parties agree that the remaining provisions will be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.
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Outer Banks, Eastern NC & VA Elevator Servicing: Real Stories from Our Customers

Charles Whitley
Charles Whitley
Colton at Atlantic Elevator is an exceptional professional who truly stands out in the elevator service industry. From the moment we contacted Atlantic Elevator, Colton demonstrated outstanding customer service and expertise. He was not only knowledgeable but also incredibly patient, answering all our questions and addressing any concerns we had with clear and thorough explanations. What sets Colton apart is his attention to detail and commitment to excellence. During the service visit, he meticulously inspected every component, ensuring everything was in perfect working order. His technical skills are top-notch, and his ability to diagnose and fix issues swiftly is impressive. Moreover, Colton's friendly and approachable demeanor made the entire experience pleasant. He took the time to explain the maintenance process, providing us with valuable insights into how we can prolong the life of our elevator system. His dedication to customer satisfaction is evident in every aspect of his work. We are incredibly grateful for Colton's outstanding service and highly recommend him and Atlantic Elevator to anyone in need of elevator maintenance or repairs. He has earned our trust and loyalty, and we look forward to working with him again in the future. Thank you, Colton, for your exceptional service and professionalism!
Cathy A
Cathy A
Atlantic Elevator has been servicing our elevator since it was installed in 2014 when the cottage was built. We have been very pleased with their service since the beginning. Most recently Andrew came to inspect and clean the elevator which is in great shape I am happy to report. We found Andrew knowledgeable, professional, efficient and personable. We would highly recommend the company and their employees!
Barbara Carper
Barbara Carper
Andrew was terrific. He arrived, trouble shot, explained, and demonstrated. Thank you for the prompt service. Highly recommend❤️
adam brightbill
adam brightbill
Andrew did a great job! VERY efficient and thorough.
Malena Hamilton
Malena Hamilton
Andrew came to our house and was so quick! He was very kind and we loved having him. Definitely recommend him for anyone having elevator issues!!
Silas Wesner
Silas Wesner
Andrew was a tremendous help! Super personable guy and fixed our elevator with a smile. Highly recommend!
Ben Markow
Ben Markow
When the elevator broke down, leaving everyone on our family vacation stranded and stair-averse, Andrew the elevator repairman swooped in like a caped crusader—minus the cape, but with an impressive collection of wrenches. His arrival sparked a glimmer of hope among the trapped masses, who had started eyeing the emergency snacks with growing desperation. With the flair of a magician and the precision of a Swiss watchmaker, Andrew worked his mechanical magic. The elevator sprang back to life, and cheers erupted as if someone had just won the lottery. Andrew didn’t just fix an elevator; he saved the party from becoming a stair-climbing marathon. Long live Andrew, our hero of the night!
Timbre Hughes
Timbre Hughes
Andrew was awesome! Quick and professional service.
Kilyan Hughes
Kilyan Hughes
Andrew just came over to fix our elevator, he was a pretty awesome guy that took care of the job with ease and passion. I would highly recommend his expertise.
Cavanaugh Hughes
Cavanaugh Hughes
Andrew was an absolute delight working on our elevator. Not only did he easily complete the job, he was a joy to have around.

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